Course curriculum

  • 1

    Candid Leasing Book: Getting your foot through the door!

    • Candid Leasing Book: Getting your foot through the door!
  • 2

    What is a Leasing Consultant

    • Property Grade Classifications

    • Classification-Humble final thoughts

    • What is Leasing: Review quiz

    • Precaution question: Was Brandi wrong?

    • Precaution Explanation

    • What is Leasing Community Knowledge quiz

    • Occupancy rate

    • Rent & Specials: Things to consider

    • Occupancy rate- quiz

    • Market Survey Report

    • Market Survey Review

    • Telephone Presentation: Introduction

    • Telephone presentation: Increasing conversations

    • Telephone presentation: Confession

    • Guest card break down & Sample phone calls

    • Availability Sheet overview

    • Guest Card & Availability Sheet quiz

    • Qualifying prospective residents

    • Qualifying a resident: Test your knowledge quiz

    • How to read a ledger
  • 3

    Financial Calculations: Basic math

    • Basic Financial Calculations

    • Calculations quiz
  • 4

    Maintenance & Work Orders

    • Maintenance & work orders

    • Maintenance & work orders Quiz
  • 5

    Fair Housing

    • Fair Housing disclosure

    • Fair Housing Protected Classes

    • Fair Housing Lecture**

    • A.D.A. introduction

    • A.D.A. & Service Animals

    • The A.D.A. & the multifamily industry

    • VAWA: Introduction

    • VAWA: Q & A

    • VAWA: Additional information

    • Fair Housing quiz
  • 6

    Customer Service

    • Customer Service: Introduction

    • Customer Service: Communication for greatness tips!

    • Confession

    • Fundamentals of Problem Solving

    • Customer Service quiz
  • 7

    Sales & Marketing

    • Sales & Marketing

    • Sales & Marketing Quiz
  • 8

    Property Management Software overview: Data Entry

    • Data Entry: Residential Dashboard Overview

    • Data Entry: Searching for Prospects, Contacts, & Residents

    • Data Entry: Entering Prospects

    • Data Entry: Entering new Move-Ins

    • Data Entry: Adding and Applying Prospects

    • Data Entry: Entering Work Orders

    • Data Entry: Charging Late Fees

    • Data Entry: Entering Monthly Fees & Lease Charges

    • Data Entry: Setup and Processing Rent Electronically
  • 9

    This is it! Leasing Process Overview

    • Leasing Summary

    • Can you sell my property?
  • 10

    Candid Leasing: Learning the basics of LIHTC

    • Candid Leasing: Learning the basics of LIHTC book
  • 11

    LIHTC: Basics & More!

    • Certification Steps Introduction

    • Exploring the Tenant Income Certification Questionnaire: Self-employment

    • Calculating Income: Observing a Verification of Employment

    • Calculating Income Using a Calculator: Instructions

    • Calculating Income: Pay stub calculator worksheet

    • Calculating Income: Verification of Employment Calculator Worksheet

    • Calculating Income: The Work Number

    • Exploring the Tenant Income Certification Questionnaire: Gift Verification

    • Exploring the Tenant Income Certification Questionnaire: Unemployment

    • Exploring the Tenant Income Certification Questionnaire: Military Pay

    • Exploring the Tenant Income Certification Questionnaire: SS & SSI Benefits

    • Exploring the Tenant Income Certification Questionnaire: Unearned Income

    • Exploring the Tenant Income Certification Questionnaire: Child Support

    • Exploring the Tenant Income Certification Questionnaire: Zero Income

    • Exploring the Tenant Income Certification Questionnaire: Under $5K

    • Clarification Record

    • Exploring the Tenant Income Certification Questionnaire: Student Eligibility

    • LIHTC Process Overview

    • LIHTC Quiz